Refund & Cancellation Policy

Last updated: November 5, 2026

Agri expert consultations

You receive a full refund of the amount paid if:

• the expert declines or does not accept your request;
• the expert does not join the call; or
• the call cannot take place, or ends early, because of a technical failure on FarmAro's side or the expert's side.

No refund is given for a consultation that was completed, or that could not happen because you did not join or ended it yourself. Dissatisfaction with the advice alone is not grounds for a refund, but you can report a problem and we will review it.

How refunds work

Eligible refunds for missed or failed sessions are started automatically. For anything else, report the problem within 48 hours of the session from the app or by writing to soniapp0091@gmail.com with your registered mobile number and the session date. Approved refunds are returned to the original payment method within 5 to 7 business days, depending on your bank or payment provider.

Cancellation

Paid consultations are short, on-demand sessions. Until the expert accepts your request, you can withdraw it and any amount paid is refunded in full. After the session has been completed it cannot be cancelled.

Shop subscriptions

Shop subscriptions are billed by Google Play or the Apple App Store. Cancel renewal in your store's subscription settings; refunds follow the applicable store's policy. See the Shop Subscription Terms.

Listings

Posting listings is free. FarmAro does not collect payments between buyers and sellers, so refunds for those deals must be settled between the parties.

Delivery

All paid FarmAro services are delivered digitally inside the app. We do not ship physical products.

Contact

Sayabanna Suresh Mededar (sole proprietor), trading as FarmAro
A/P Halasangi, Tq. Indi, Dist. Vijayapura, Karnataka 586207, India
Email: soniapp0091@gmail.com
Phone: +91 93731 18846